Realizing that something might not be right with a loved one in a nursing home can be extremely upsetting. Whether that might be a change in behavior, unexplained injuries or a general sense that something feels off, it’s important to trust your instincts.
Families place their elders in care facilities with the belief that they will be in a safe and respectful environment. When that trust is broken, it’s normal to feel helpless, but knowing how to respond can make all the difference.
What are your options?
The first step is to document everything. Keeping detailed records can be crucial if you need to take further legal action. Even if something might seem minor, it’s better to have too much information than not enough. Documentation might include:
- Photographs of injuries or unsafe conditions
- Medical reports or care logs
- Dates and times of specific incidents
- Names of staff involved or present at the time
Next, voice your concerns. Start by speaking with the nursing home’s administration and ask for clear, honest explanations. If their responses seem vague, defensive or dismissive, that can be a red flag. You have every right to demand transparency to ensure your loved one’s well-being is taken seriously and treated with the respect they deserve.
Finally, don’t hesitate to seek outside help. If your concerns aren’t being resolved, or you’re still unsure about your loved one’s safety, contact your state’s Long-Term Care Ombudsman Program or adult protective services to report the issue. These agencies are here to advocate for residents and investigate complaints. If you’re worried they’re in immediate danger, don’t be afraid to contact the police; it’s always better to err on the side of caution when someone’s safety is at risk.
If you’re facing unanswered questions or feel something isn’t being addressed properly, it may be time to explore your legal options. Speaking with someone who understands the legal side of elder care can help to bring clarity, peace of mind and a path forward for protecting your loved one.